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Terms & Conditions

Terms and Conditions:

 

By using the hypnovid.com (“Service”) you are agreeing to be bound by the following terms and conditions (“Terms of Service”). Hypnovid.com reserves the right to update and change the Terms of Service from time to time without notice. Continued use of the Service after any such changes shall constitute your consent to such changes. 

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  1. Script + VO materials provided by HypnoVID - HypnoVID includes up to three revisions to create the perfect script for your video, ensuring your approval before moving forward.  Voice-Over revisions are limited due to errors in narration and are included at no cost.  Changes or adjustments made after recording may incur an additional fee.  

  2. Script + VO materials provided by Client - If client is providing the script and/or voice-over, it must be provided in written form (for the script) and in .mp3 or .wav (for the voice over). We cannot extract the script and voice-overs from other videos, etc. Edits to client-provided voice-overs may incur an additional fee.  If the client provides the Script or Voice-Over, HypnoVID considers it final and will proceed to the next production phase.  

  3. Script and Video Length – Each minute of written script is approximately 150 words, as the narration averages 2.5-3 words per second.  HypnoVID rounds each video up to the nearest whole minute. If a change is made after the script is approved that requires Storyboard changes/adjustments, please see (4).

  4. Voice-Over Changes – Once a Script is approved and Voice-Over is produced, any additional changes in the script that require Voice-Over Production changes are subject to additional charges.

  5. Storyboarding Changes - The illustrations and scenes will be sent to you in Storyboard format. Once the Storyboard is approved, it is considered final, and any subsequent changes may incur additional charges. Please note that any elements and illustrations not specifically instructed for change will be automatically considered APPROVED. While we offer unlimited rounds of Storyboard changes, we do not provide free storyboard changes for scenes or elements that were previously considered approved. 

  6. Timeframe and Delivery – The normal delivery time varies depending on the type of video style chosen and begins from the moment we receive the necessary materials from our clients. The standard delivery period for a whiteboard video is twenty-one (21) to thirty-six (36) days.  Motion Graphic and 2D Animation typically takes eight (8) to twelve (12) weeks. Please note that any time HypnoVID waits for the client to supply the required files does not count towards our Delivery Due Date timeframe. The time HypnoVID waits will be added to the Due Date timeframe. This includes any time when HypnoVID is waiting for the client’s approval at any given stage of the project.  

  7. Extras – Any special requests from the client may be subject to additional charges which will be agreed to before any work begins.

  8. Payment Terms – Projects under $5,000 require full payment at the start.  For projects exceeding $5,000, we will require a 50% down payment to initiate the project, with the remaining 50% due upon storyboard approval, but before animation begins.  For projects exceeding $15,000, we can establish a graduated payment plan, which includes an initial deposit and subsequent deposits as agreed-upon milestones are met and videos are completed and delivered.  

  9. NDA and Other Agreements - HypnoVID is happy to complete any necessary paperwork to become a preferred vendor and to sign a formal agreement, such as a Non-Disclosure Agreement, for this and future collaborations, if required. We’re committed to meeting your organization’s administrative and contractual needs to ensure a smooth, professional partnership from the start.

 

Refund Policy

Each project at HypnoVID is processed in the following distinct stages, each subject to the client’s approval:

 

  1. Script Writing

  2. Concept building

  3. Storyboarding 

  4. Voice Over

  5. Production Stage

 

For each stage in the process, your HypnoVID Project Manager will obtain the client’s approval before proceeding.  Our team will do everything in our power to produce the best possible results.  However, in the unfortunate situation that a refund is requested, HypnoVID follows a staged refund policy. Below are our guidelines:

 

  • HypnoVID will refund 75% of the amount for any unapproved stage/cancelled stage (if HypnoVID cannot alter it to your satisfaction)

  • For an approved and completed stage, there is no refund

  • Any refund will be finalized after deducting the money that we had put into the project

  • We reserve the right to provide a partial refund at our discretion if a refund request does not fall into one of the above situations.

  • Once a project is moved to the Production Stage, it is no longer subject to a refund.   

  

Video Usage and Ownership Rights

When you purchase a video from HypnoVID, our professional team produces a high-quality, custom video tailored to your needs. Upon delivery, you are granted full and unlimited rights to use, display, and share the final video for your own purposes, including online platforms such as YouTube, Vimeo, and your website.

 

Please note that television broadcasting rights are not included in this license. Any use of your video for television broadcast requires a separate licensing agreement with HypnoVID.  All videos are delivered in a web-ready format optimized for online distribution.

 

HypnoVID and its team retain ownership of all original source materials and production assets used in creating your video. This includes, but is not limited to, design files, illustrations, animation assets, project files, and other underlying creative materials.

 

If you wish to purchase specific artwork elements created for your project, please contact HypnoVID.

 

Questions about the Terms of Service, please contact us through our Contact page.

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